ICT Project Management

During the period September 2017 to May 2019, provided ICT Project Management (PM) Services to support the implementation of OAG’s Medium-Term ICT Improvement Project for the period 2016/17 to 2019/20.  The support covered all the stages of the project from initiation (Project Charter) and planning through execution, monitoring and control leading to project closure.

The project had the following initiatives:

  • ICT strategic planning leading to ICT Strategic Plan for 2018-2024
  • ICT staff restructuring and professional development
  • IT Service Management (ISO/IEC 20000)
  • Information Security Management System (ISO 27001:2013) leading to certification to the standard. By March 2019, OAG Rwanda was the first OAG in East African and many Anglophone countries to get certified to the Standard
  • Business Continuity Management (ISO 22301) and IT Policies
  • Vulnerability assessment and penetration testing
  • Analytical trouble shooting based on rational thinking process skills using the Kepner-Tregoe method 
  • Enterprise document automation
  • Replacement of obsolete infrastructure covering data/voice network, centralized print management and servers (Hyper-converged infrastructure, Windows Server 2016, Microsoft Exchange 2016 and Microsoft SQL 2012)
  • Business intelligence/data analytics
  • Secure audit log data storage

Technical input across all the initiatives, except business intelligence/data analytics and secure audit log data storage where support was limited to business case justification only, included:

  • Business case justification which extended to business intelligence/data analytics and secure audit log data storage
  • Preparation of technical specification (for infrastructure elements); Terms of reference (for consultancy services); and system requirements specifications for application systems
  • Procurement process management (input during tender document preparation, evaluation and selection)
  • Acquisition and installation assurance for infrastructure items
  • Implementation assurance for consultancies and application systems implementation

Other Projects